Collection at participating stores subject to stock availability, choose your preferred option at checkout:
To be eligible for a return, all online and in-store purchases must be returned within 30 days from the date of purchase.
Any product being returned for change of mind (whether an in-store or online purchase) must be:
We recommend and encourage customers to try products on carpet to ensure that dirt is not collected on the sole.
Please note that PayPal orders cannot be refunded in-store. As PayPal is a heavily encrypted, secure payment method, our store systems are unable to process PayPal refunds. If you wish to return a PayPal order, please initiate an online return.
Please note, we are unable to process exchanges at our warehouse for online orders. Any returns for an exchange will be refunded.
