All information can be found on Hype DC News close to the release date! Be sure to keep a keen eye out on our Social Pages for any updates.
Limited releases are typically one pair per customer only. Be sure to read the release post on Hype DC News for the full details.
Please bear in mind, there will be a delay in order confirmation emails so be sure to keep an eye out on your inbox.
All orders should arrive within 1-2 business days from the date of dispatch, not the date the order is placed:
Please note, delivery times can vary depending on your suburb and where your product is dispatched from and delays may be expected during Public Holidays or busy sale periods.
+ Orders under AU$130.00 will incur a flat rate fee of AU$10.00 within Australia.
If you are not available when Startrack attempt delivery of your parcel then a collection card will be left by the delivery driver. There will be details on the Startrack card so you can locate your local Post Office or organise a re-delivery.
If you are having trouble locating your parcel please contact [email protected]
To be eligible for a return, all online and in-store purchases must be returned within 30 days from the date of purchase.
Any product being returned for change of mind (whether an in-store or online purchase) must be:We recommend and encourage customers to try products on carpet to ensure that dirt is not collected on the sole.
Please note that PayPal orders cannot be refunded in-store. As PayPal is a heavily encrypted, secure payment method, our store systems are unable to process PayPal refunds. If you wish to return a PayPal order, please initiate an online return.
Please note, we are currently unable to process exchanges at our warehouse for online orders. Any returns for an exchange will be refunded.
In-store purchases cannot be returned to the online store.
Please note: Gift Cards are not refundable.
Different Terms and Conditions apply for orders made through Afterpay and PayPal. For full Afterpay terms, please click here.
In-store purchases cannot be returned to the online store.
Unfortunately, we will not be processing exchanges at our online warehouse. Any returns for an exchange will be refunded.
To return your order Online:
Easy returns via our Online Returns Portal HERE
For all returns and/or exchanges In-store:
- You can visit your nearest Hype DC store for a refund/exchange
- Products must be unworn, in the condition that you received them and in the original box and/or packaging which must be unmarked and also in its original condition
- Please note that PayPal refunds are not available in store
- Please note: Gift Cards are not refundable.
Different Terms and Conditions apply for PayPal.
Please note, PayPal orders cannot be returned in-store. To organise your return, start HERE
HypeDC.com returns must be received at our warehouse within 30 days from the date of purchase.Please make sure the item(s) is/are in their original condition, with all tags attached, as we cannot accept any returns with damaged items.