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Holiday Season FAQ

Gift giving over the holiday season can be difficult but we're making it easier for our customers by extending our returns period! Any purchases from the 1st of December, 2018 (in-store or online) will be eligible for a refund or exchange until the 15th of January, 2018. The product must still be unworn, in original condition and in the box - proof of purchase is required so please be sure to keep your receipt/invoice. For all returns information, please click here.
Unfortunately, we will not be able to amend any details on your order during the holiday period. Please be sure to take extra care and review your entered details when completing the checkout process.
Due to the busy holiday period, delays in processing and delivery are to be expected. Once your order has been processed and shipped, you will be notified with an email containing your tracking details.
Should you have any concerns, please use our CONTACT PAGE and our team will assist.
To ensure you receive your order by Christmas day, please refer to our Holiday delivery dates below!

Holiday Delivery Dates

FIND YOUR POSTCODE

METRO: 20th Dec
POSTCODES: 1000-1299, 2000-2009, 1300-1920, 2010-2249, 2555-2574, 2740-2786, 2250-2310, 2500-2530

REGIONAL: 20th Dec
POSTCODES: 2311-2338,2340,2348,2350,2351,2413-2430,2440,2442,2444,2450,2460,2470,2480,2531-2554,2575-2599,2640, 2641, 2708, 2649-2650,2653,2665-2672,2678,2720-2730,2787-2820,2830,2845-2877

RURAL: 19th Dec
POSTCODES: 2339, 2341-2347, 2352-2412, 2431-2439, 2441, 2443, 2445-2449, 2451-2459, 2462-2469, 2471-2479, 2481-2483, 2642-2648, 2651, 2652, 2654-2664, 2673-2675, 2680-2707, 2709-2719, 2731-2739, 2821-2829, 2831-2844, 2878, 2879, 2640, 2641, 2708
METRO: 20th Dec
POSTCODES: 3000-3010, 8000-8399

REGIONAL: 20th Dec
POSTCODES: 3221-3334,3341-3349,3351-3352,3357-3426,3430-3549,3551,3557-3628,3633-3659,3662-3688,3691-3749,3756,3758-3764,3768-3781,3783,3797-3799,3807-3809,3811-3824,3826-3839,3845-3909,3916-3929,3935-3974,3978-3999

RURAL: 20th Dec
POSTCODES: 3211-3220,3335-3338,3340*,3350,3353-3356,3427-3429,3550,3552-3556,3629-3632*,3660-3661,3750*-3755*,3757*,3765-3767,3782,3785-3796,3800-3806,3810*,3825,3840-3844,3910-3915,3930-3934,3975-3977*, 3689-3690
METRO: 20th Dec
POSTCODES: 4000-4004,9000-9299, 4005-4209, 9400-9596, 2484-2490, 4210-4299; 9726;9728;9729, 4210-4305,4350,4500-4510,4520,4550-4601,4650,4655,4670,9597-9599,9700-9799,9880-9919, 9400-9596

REGIONAL: 19th Dec
POSTCODES: 4306-4349,4351-4428,4486-4487,4494-4498,4511-4519,4602-4649,4659-4669,4671-4676,4680,4700-4703,4740,4810-4815,4817,4818,4870,9920-9998

RURAL: 18th Dec
POSTCODES: 4454-4482,4488-4493,4521,4677-4679,4681-4699,4704-4739,4741-4809,4816,4819-4869,4871-4899
CBD: 20th Dec
POSTCODES: 6000-6005,6800-6899

METRO: 19th Dec
POSTCODES: 6006-6214,6900-6999

RURAL: 17th Dec
POSTCODES: 6215-6699, 6700-6770

METRO: 20th Dec
POSTCODES: 5000-5005,5800-5879, 5006-5199,5880-5999

REGIONAL: 18th Dec
POSTCODES: 5203,5211,5214,5223,5238,5241,5244,5251,5253,5255,5260,5264,5267,5268,5271,5277,5280-5290,5304,5330,5333,5341,5343,5345,5352,5353,5355,5373,5413,5417,5422,5453,5461,5491,5501,5502,5520,5523,5540,5554,5556,5558,5571,5573-5576,5600,5602-5606,5608,5631,5633,5640,5700,5720

RURAL: 17th Dec
POSTCODES: 5201,5202,5204-5210,5212,5213,5220-5223,5231-5237,5240,5242,5243,5245-5250,5252,5254,5256-5259,5261-5263,5265-5266,5269,5270,5272-5276,5278,5279,5291-5303,5306-5329,5331,5332,5340,5342,5344,5346-5351,5354,5356-5372,5374-5412,5414-5416,5418-5421,5430-5452 ,5454-5460, 5462, 5490,5493,,5521,5522,5550,5552,5555,5560,5570,5572,5577-5583,5601,5607,5609,5630,5632,5641-5690,5710,5722-5749
METRO: 18th Dec
POSTCODES: 0800-0821

REGIONAL: 17th Dec
POSTCODES: 0828-0832,0850,0851,0860-0871,0900-0999

RURAL: 17th Dec
POSTCODES: 0822,0835-0847,0852-0854,0872,0880-0889
METRO: 20th Dec
POSTCODES: 2600-2601, 0200-0250,2602-2639,2900-2920

REGIONAL: 19th Dec
POSTCODES: 0251-0299
METRO/REGIONAL: 20th Dec
POSTCODES: 7004-7019,7050-7053,7055,7172#,7800-7899,7248- 7325,7900-7999

RURAL: 18th Dec
POSTCODES: 7020-7049,7054,7109-7216,7330-7500