Vans AUTHENTIC

Collection at participating stores subject to stock availability, choose your preferred option at checkout:

• Standard Delivery: $10, FREE for orders over $150
• 1 Hour Click & Collect: FREE at participating stores
• Click & Collect is currently unavailable in our Auckland stores due to current COVID-19 Restrictions

To be eligible for a return, all online and in-store purchases must be returned within 30 days from the date of purchase.

Any product being returned for change of mind (whether an in-store or online purchase) must be:

• In its original condition
• Unworn, unmarked and unwashed
• In the original packaging or box
• Not defective as a result of misuse
• Tags still attached

We recommend and encourage customers to try products on carpet to ensure that dirt is not collected on the sole.

Please note that PayPal orders cannot be refunded in-store. As PayPal is a heavily encrypted, secure payment method, our store systems are unable to process PayPal refunds. If you wish to return a PayPal order, please initiate an online return.